I recently replaced some older Apple Airport Extreme routers with TP-Link BE63 3 unit mesh system (TP-Link BE10000 Whole Home Mesh Wi-Fi 7 Deco BE63). Out of the box. Problem is now I cant get logged in to the Google email I used for the setup & login for TP-Link.
Google error keeps saying they can’t verify my identity or that it looks as if my account has no phone number, which it does, I get the codes. It’s happened to the gmail account I used as the login id for TP-Link and the Google address that I have the emails forward to. I’ve never had issues with this before. I get the 2FA codes and verification emails from Google, but still they won't let me log in.
Not sure if this is a Google/Gmail, mesh set up issue or phishing/hacked issue.
I possibly did something stupid too — I never usually do this, don’t know why I did this time but, I had to call their customer service to ask a question. I then got a follow up email to leave a review on Amazon re: the experience and reply to the email (with a screenshot of the review on Amazon) from the customer service agent and the 2 other bosses she had on the email. I did go to Amazon and post a review (left feedback) through Amazon site and cut and pasted a screenshot and replied to the email.
So, questions:
- Any connection between any of this and not being able to log in to gmail?
- Phishing or hacked by TP-Link?
- Can anyone point me to any settings to check on the home network to make sure it's as secure as it can be?
This is totally baffling to me.
Pictures of 2FA received and other messages for Google:
Additional security setting of network:
